This Privacy Policy explains how Yum Yum Hibachi handles personal information when you visit yumyumhibachi.com, contact us, order online, or sign up for rewards or promotions.

Information we collect

  • When you contact us. We receive the information you choose to share, such as your name, email address, phone number, and details about your question, catering inquiry, or feedback. If you apply for a job through our website, we use the information you provide to review your application and contact you about it.

  • When you order or join our loyalty program. We use Toast for online ordering, payments through Toast, and loyalty signup. We may receive information such as your name, contact information, order details, delivery address when applicable, and loyalty activity. We use it to fulfill orders, help with order issues or refunds, and administer rewards. See Toast’s Privacy Statement.

  • When you browse our website. Squarespace hosts our website and may use cookies to help the site work and measure traffic. We also use Google Analytics to understand how visitors find and use the site. Google Analytics may use cookies or similar technologies to measure activity such as pages visited, referral sources, and interactions with the site. You can manage cookies through your browser settings or use the Google Analytics opt-out browser add-on. Some website features may work differently if you block cookies.

Promotional emails and texts

We may use your email address or mobile number to send news, offers, and other promotions when you sign up to receive them. To stop promotional emails, use the unsubscribe link in the email. To stop promotional texts, reply STOP. You may still receive messages related to an order or your account, such as receipts or pickup updates.

How we use and share information

We use personal information to operate and improve our website, fulfill orders, respond to inquiries, handle catering and customer service requests, manage loyalty rewards and promotions, and review job applications. We may share information with providers that help us perform those tasks, including Squarespace, Google Analytics, Toast, and delivery providers. We may also disclose information when required by law or to address fraud or security issues.

If you order through a third-party delivery app or visit a social media site linked from our website, that service handles your information under its own privacy policy.

Retention and privacy requests

We keep personal information for as long as needed to provide our services, maintain business records, resolve issues, and meet legal obligations. You can email us to ask about the personal information we hold or request access, correction, or deletion. We may need to verify your identity before responding.

Contact us

For privacy questions or requests, email info@yumyumhibachi.com or write to Yum Yum Hibachi, 20706 Wellers Corner Square, Suite 110, Ashburn, VA 20147.